Email admin@cremedyx.com. We answer within one business day. Write in Arabic, Hebrew or English — whichever you prefer.
CREMEDYX LTD, Hai El-Madares 141, Jerusalem 9709201, Israel · +972 52-220-5143
Open the app, go to Settings → Account → Delete account. Deletion is immediate and removes your profile, products, orders, customers, conversations and connected channels. It does not need our approval and you do not need to email us.
Invoice and subscription records are kept for accounting, under a one-way digest that no longer identifies you. This is explained in full in the Privacy Policy.
Tap Forgot password? on the sign-in screen. A reset link is sent to your email and opens the app directly. There is also sign in with a magic link, which needs no password at all.
Only on channels you connect yourself, and only while you leave automatic replies enabled for a conversation. When it is not confident in an answer it stops, sends nothing, and notifies you to take the thread over.
No. It reads your data and advises. Replying to customer messages is the only thing it does on its own, and you can turn that off per conversation.
Settings → Connected channels, then disconnect. The stored access token is removed and no further messages are sent or read on that channel.
Arabic, English and Hebrew today, with full right-to-left layout. The assistant answers your customers in the language they wrote to you in.